Business Connexion provides IT consulting for businesses of all types and sizes, specialising in the Microsoft platform. We are focused on maximising our client’s business opportunities and operational efficiencies through IT solutions.
We communicate with our clients to better understand their IT requirements and business goals for the future. To ensure we achieve this we work closely with industry leaders in relation to both hardware and software levels. Combined Business Connexion has in excess of 15 years experience in the Information Technology industry, which allows the successful implementation of competitive, innovative and practical IT solutions for businesses.
Information connectivity is becoming a key factor in today’s business environment and the success of this is dependent on the efficiency of your network. Network downtime and performance degradation impacts business revenue through lost productivity. To understand our client’s daily business operations and requirements we work closely with them to asses and analyse current network infrastructure.
The most cost effective network solution that will be most suited will then be designed and implemented. Our network solutions do not just end with implementation, the ongoing monitoring and management is also offered to ensure maximum efficiency and reliable performance. We can offer a solution for any business with any budget.
Centralised company data on servers and remote access for employees to this data carries the cost of a wide range of internal and external security threats. Our Security Solutions are specifically designed and developed to meet the needs of every unique situation and are then implemented to protect our clients business and ensure confidentiality, integrity and availability of data. This service includes advice and installation on technologies that are best suited, including: anti-virus and anti-spam, virtual private networks, firewalls and content filtering.
We understand that it is imperative for any business to operate efficiently and successfully therefore we offer both remote and onsite support to our clients. This enables the successful resolution of any technical issues no matter how big or small as it is our goal to attend to all service requests as soon as possible.
Remote support allows our engineers to remotely log into your computer over the Internet. We only use secure remote control software which doesn’t compromise your IT systems. Business Connexion software is designed to automatically remove itself when the support call has been completed.
Creating data is one thing, it is another thing to be able to rely on backups to restore the data if the occasion arises. We offer Backup solutions based on our clients requirements such as:
- onsite tape backups
- server snapshots with the latest software and technology
- offsite backups
- Disaster recovery plans.
We have the skill to implement backup solutions that can restore files in seconds and servers in hours from hardware and software failures. It is not only important to select the right sort of storage solution but it is crucial to develop a plan to back up your data and test your disaster recovery strategy periodically.
Business connexion is proud to introduce service level agreements for all clients no matter how big or small. SLA’s are designed to focus on proactive and efficient maintenance rather than the traditional break and fix service calls. Our focus is to have our clients IT infrastructure stable to allow the maximisation of business opportunities and operational efficiencies.
This proactive approach includes monitoring servers and desktops remotely on a daily basis through various reports and regular onsite visits to ensure your businesses functionality remains at the highest levels. We are able to successfully monitor backup failures, email flow, server events, virus and spam outbreaks, application failures and hardware failures etc. Fixed fees for support work are offered and we also provide guaranteed response times to critical and routine IT issues.
SLA’s also offer strategic direction for businesses by ensuring regular meetings are held with management to help plan IT infrastructure growth, to discuss new innovative solutions and technologies and identify any IT related business performance issues.
Business Connexion also specializes in website development and can create and customize a unique and distinctive website to suit your businesses needs & goals. BCX acquires the services from some of the Sunshine Coasts leading website designers. They are highly skilled and qualified with years of experience in the development of many high profile corporate businesses.
- Electronic Document Management systems and software
- Archive systems and software
- Electronic faxing solutions
- Scanning solutions - both software and hardware
- Disaster Recovery Plans
